Customer Service Associate
Amazon.com
Oct 2020 - Feb 2021 (5 months)
- Solved logistics, shipping, and supply chain issues for Amazon orders in the United States and Canada, assisting both customers and suppliers.
- Attended calls and emails in English fro, users who use amazon.com channels in the United States.
- Worked with teams from Central America and the United States to address logistics and troubleshooting of intermediary companies such as UPS and FedEx.