Andrea Janov
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People Operations
Pennsylvania, United States
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Résumé
Jobs
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People OperationsForestry.ioMar 2021 - Current (3 years 2 months)- Research Operations and Project ManagementGooru MediaFeb 2020 - Feb 2021 (1 year 1 month)Established communication channels and community building across a fully distributed worldwide remote team * Integrated employee feedback into design and development stages through creating cross-departmental processes * Implemented internal operations infrastructure by assessing failures and success and developing the processes based on team and company needs * Increased project efficiency by creating tailored project management systems for distributed cross-functional teams * Successfully executed a 100 person internal digital event for an international team
- EDirector of Operations, Creative, and CultureExpii, IncMay 2015 - Feb 2020 (4 years 10 months)Greater Pittsburgh Area * Grew the team by 300% with 90% retention rate through purposeful recruiting, hiring, and onboarding processes * Consistently achieved 89% employee happiness on healthcare, benefits, office culture, and work environment as reported by team on monthly surveys * Built, implemented, and maintained internal operations infrastructure including processes and policies that led to cross functional teams and high efficiency output from all departments * Led and mentored team while establishing healthy, productive, and fulfilling office culture through transparency and effective communication * Defined company culture and values through leading by example and advocating for team members
- Office AdministratorDenali GroupNov 2013 - May 2015 (1 year 7 months)Designed, developed, implemented, and led rollout of Microsoft Yammer and Lync as our internal communications and collaboration systems across 5 world office locations * Developed and established onboarding processes and training templates and protocols and lead training sessions with existing employees and oversaw onboarding of all new hires * Created methods for employees to voice concerns through anonymous channels and ways for management to respond to those suggestions and comments * Enhanced productivity across multiple departments by developing processes and templates
- TOwner, COO, and Director of ContentTaffeta & TattoosMay 2011 - Nov 2013 (2 years 7 months)Never settling for anything less than the best night of your life. * Developed brand and reputation from the ground up to establish Taffeta & Tattoos as the go-to event planners for unique yet elegant events through fostering key relationships and executing flawless events and crisis management * Managed and internal team as well as relationships with both clients and vendors to create and execute premium events that surpassed expectations * Founded business and set up all legal, back office, marketing, and branding
- CMusic Section EditorCC2KOct 2010 - Sep 2016 (6 years)* Developed network of contacts with in the music industry from scratch to ensure fresh content for the site each week * Promoted to editor after one year * Transformed the music section into a go-to-site for under-the-radar artists by writing music reviews, conducting interviews, and defining a unique voice * Increased readership of the music section over 200% within my first year as editor
- MOffice Manager and Marketing AssistantMedia Recruiting GroupOct 2007 - Jun 2011 (3 years 9 months)Developed new procedures and organizational methods to make daily activities, archiving, and retrieval more efficient * Lead the digitization of 12 years of paper records maintained in the office * Edited all written materials for internal, client, and internet listings Akashic Books Internship 2009 - 2009 (less than a year)
- FFreelance Writing and Editing2004 - Dec 2014 (11 years)
Education
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- PBA Creative Writing, Fiction and PoetryPurchase College, SUNY
- TMFA Creative Writing, Poetry and FictionThe Aster Group (Wilkes University and Misericordia University)