Erika Vanessa Forero Contreras

Erika Vanessa Forero Contreras  Verified by the Torre Team. Click for details.

About

Detail

Industrial engineer
Caldas, Colombia

Contact Erika regarding: 

Full-time jobs
Flexible work
Finding candidates

Timeline


Job
Education

Résumé


Jobs 0% verified
  • I
    IT Recruiter en Prometeo
    Mar 2021 - Current (3 years 1 month)
  • Teleperformance Spain
    Bilingual agent
    Teleperformance Spain
    Sep 2020 - Oct 2020 (2 months)
    - - Provide attention and advice to customers via phone and email on the different questions they have about the products. - - Accompany and guide clients in the basic steps to solve the different malfunction problems that may arise in the portfolio of the represented client. - - Understand when to seek help and/or escalate to a more senior role.
  • V
    Casino Supervisor
    Vienna City Ltd.
    Feb 2018 - May 2019 (1 year 4 months)
    - - Overall supervision (mainly casino section including bar and all hospitality services) - Customer service. - Staff management. - Checking and providing daily casino and bar reports. - Placing beverage orders and other purchases needed.
  • Gerleinco
    Logistics Coordinator
    Gerleinco
    Apr 2016 - Jan 2018 (1 year 10 months)
    - - Controlling inventory of containers in seven different places. - Managing the repair of units in the yards according to the demand in each city. - Attending to customers via telephone and email. - Making some reports in Excel. - Checking the status
  • Consorcio Qutub Minar
    Logistics Coordinator
    Consorcio Qutub Minar
    Sep 2015 - Feb 2016 (6 months)
    - - Examining documents related to the operation as shipment documents and quality certificates. - Preparing reports and minutes in both languages, English and Spanish. - Document management in Spanish & English for clients in Latin America. - Supporti
  • TATA CONSULTANCY SERVICES TCS
    Spanish – English translation Executive
    TATA CONSULTANCY SERVICES TCS
    Feb 2015 - Sep 2015 (8 months)
    - - Translating technical/business documents, emails, calls, meetings and trainings on behalf of SabMiller client in Latin America. - Supporting the work team to understand the customers’ requirements onsite – offshore delivery model. - Monitoring prog
  • Frontier Liner Services
    Intermodal and Quality Control Analyst
    Frontier Liner Services
    Jul 2013 - Feb 2015 (1 year 8 months)
    - Intermodal: - Preparing cargo loading lists. - Preparing and analysing cost reports. - Managing and negotiating with suppliers. - Dealing with customers via telephone and email. - Coordinating containers and cargo movements. Quality control: - Analy
  • Frontier Liner Services
    Logistic Practicant
    Frontier Liner Services
    Sep 2012 - Jul 2013 (11 months)
    - - Coordinating all LCL (less container load) cargo requirements. - Organizing the movements of containers. - Checking and approving invoices for suppliers. - Responding to client enquiries via telephone and email
Education 0% verified
  • Universitat de Barcelona
    Master in logistics and international trade
    Universitat de Barcelona
    Oct 2019 - Jun 2020 (9 months)
  • Wall Street English - Colombia
    English course
    Wall Street English - Colombia
    May 2013 - Jan 2015 (1 year 9 months)
  • Universidad Libre
    Industrial Engineering
    Universidad Libre
    Jan 2008 - Apr 2013 (5 years 4 months)
    - I got a scholarship for one semester, good grades