Fany Vázquez Moreno
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Fany Vázquez Moreno

Fany Vázquez Moreno  Verified by the Torre Team. Click for details.

About

Detail

Customer service
A Coruña, Galicia, Spain

Timeline

Job
Education

Résumé

Jobs 0% verified
  • Leadtech
    Customer service agent
    Remote experience
    Leadtech
    Jan 2023 - Current (1 year 4 months)
  • Webhelp
    Italian technical customer service
    Remote experience
    Webhelp
    Jul 2022 - Jan 2023 (7 months)
  • M
    Travel consultant
    Menorca Private Owners
    Feb 2022 - May 2022 (4 months)
    - Answering inquiries through different channels such as live chat, telephone, email and website. Diagnose the clients' specifications and wishes and suggest suitable travel packages or services - Organize travels from beginning to end, through accommodation, securing rental transportation etc. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) - Handle unforeseen problems and complaints and determine eligibility for money returns. Attend conferences to maintain familiarity with tourism trends. Create and update electronic records of clients (CRM)
  • B
    Shift leader hotel reception
    Britannia Hotels Ltd
    Oct 2021 - Feb 2022 (5 months)
    - Create a friendly and welcoming atmosphere for guests. Deal with bookings. Complete procedures when guests arrive and leave. - Choose rooms and hand over keys. Prepare bills and take payments. Balances - No shows Answer and pass on calls and email messages. Handle requests from guests, like booking trips or storing valuables.
  • S
    Hotel receptionist
    StayInn Hospitality Inc.
    May 2021 - Dec 2021 (8 months)
    - Create a friendly and welcoming atmosphere for guests. Deal with bookings. Complete procedures when guests arrive and leave - Choose rooms and hand over the keys. Prepare bills and take payments. Answer and pass on calls and email messages - Handle requests from guests, like booking trips or storing valuables. Prepare breakfast. Attend the bar and restaurant
  • XPO logistics
    Stock controller
    XPO logistics
    Oct 2020 - Dec 2021 (1 year 3 months)
    - Picking the products in an accurate way - Stock control
  • P
    International volunteer
    Per Esempio Onlus
    Jan 2020 - Sep 2020 (9 months)
    - Ensured consistent adherence to regulations and legislation to maintain compliance. Monitored multiple databases to keep track of all company inventory - Developed strategies, positively impacting whilst growing. Created itineraries, booked travel and managed expenses for employee corporate conference - Assisted with the development of students', personal, social, language and physical coordination abilities. Encouraged student interaction in group settings, maintaining safety and sensitivity to their needs
  • R
    Assistant administrative officer
    REFORMULTINOR SL
    Oct 2019 - Nov 2019 (2 months)
    - Kept accurate and detailed records of office inventories, placing orders or low supplies. Prepared budgets for the department through in-depth analysis of historical data and projected spending against actualised costs - Evaluated and identified ineffective workflow processes to devise and implement proactive and targeted solutions, achieving greater productivity and personal performance - Maintained manual and electronic filing and information systems, ensuring accurate data was readily available. Processed, tracked and documented expenditures, ensuring the company remained within allocated budgets to avoid overspending
  • M
    Event hostess
    Mayve Models
    Sep 2019 - Oct 2019 (2 months)
    - Customer service - Control of the doors
  • G
    Bingo attendant
    Grupo Comar
    Aug 2019 - Sep 2019 (2 months)
    -Enhanced control systems and monitoring procedures to maintain game compliance with standards -Maximised customer satisfaction by controlling dealer actions and providing consistent gaming environments -Smoothly oversaw efficient and accurate monetary transactions between the house and customers -Maintained optimal records by collecting cash and chip bets and accurately verified and recorded amounts -Answered patron questions about game rules and casino policies to promote positive customer service and brand loyalty
  • T
    Sales assistant
    Taha Shoes Store
    Jun 2019 - Jul 2019 (2 months)
    -Maintained excellent standards of visual merchandising by keeping window displays and shop floor clean and organised -Interfaced with customers, determined needs, provided recommendations and up-sold services -Increased sales by being attentive and providing world-class service
  • G
    Sales assistant
    Gaia Alimentació
    Apr 2019
    -Customer service -Restocking -Management of the till
  • F
    Sales assistant
    FCS
    Dec 2018 - Mar 2019 (4 months)
    -Increased sing-ups by offering benefits at the checkout -Articulated value and explained options and differences to maximise customer satisfaction while driving sales -Opened new merchandise boxes and stocked sales floor racks and shelves with the latest items -Maintained excellent standards of visual merchandising by keeping window displays clean and organised -Interfaced with customers, determined needs, provided recommendations and up-sold services -Manages till balance counts and handled payments in line with regulations -Drove sales and products by applying proactive nature, knowledge of customer preferences and active listening skills -Demonstrated products to customers, discussed features and redirected objections to capture
  • zara
    Sales assistant
    zara
    Sep 2018 - Dec 2018 (4 months)
    -Opened new merchandise boxes and stocked floor racks and shelves with latest items -Maintained excellent standards of visual merchandising by keeping the shop floor clean and organised -Interfaced with customers, determined needs, provided recommendations and up-sold services -Processed stock deliveries multiple times in-store and ensured accurate order numbers -Communicated with customers about offerings, including policies, restrictions and refund policies
  • B
    Team member
    Benugo Ltd, British Museum
    May 2018 - Sep 2018 (5 months)
    -Customer service -Management of the till -Coffee Machine -Restocking -Stock orders -Mentored new employees on customer service, money handling and organising strategies
  • A
    Event hostess
    Azaga Inc
    Apr 2018
    -Customer service -Food & Beverage services
  • C
    Sales assistant
    CDA
    Mar 2018
    -Increased sales by being attentive and providing world-class service -Interfaced with customers, determined needs, provided recommendations and up-sold services
  • O
    Sales assistant
    O GRANEIRO DE AMELIA SL
    Nov 2017 - Mar 2018 (5 months)
    -Unboxed new merchandise and restocked shelves in appealing and organised arrangements to promote items -Recommended optimal merchandise based on customer needs and desires -Drove sales and products by applying proactive nature, knowledge of customer preferences and active listening skills -Processed stock deliveries multiple times in-store and ensured accurate order numbers
  • P
    Sales assistant
    Primark Poole
    Aug 2017
    -Opened new merchandise boxes and stocked floor racks and shelves with latest items -Maintained excellent standards of visual merchandising by keeping the shop floor clean and organised
  • M
    Sales assistant
    Movil Deluxe
    May 2017 - Aug 2017 (4 months)
    -Opened new merchandise boxes and stocked sales floor racks and shelves with latest items -Observed customer behaviours to identify security threats and escalate concerns to supervisors -Recommended optimal merchandise based on customer needs and desires -Used register system to ring up customer purchases, process payments and issue receipts -Fixed devices -Opening/closing of the shop
  • F
    Free time monitor
    FANTASIA ANIMACION
    Dec 2016 - Jan 2017 (2 months)
    -Support in the development of the activities -Events
  • O
    Sales assistant
    Oysho
    Jul 2016 - Sep 2016 (3 months)
    -Articulated value and explained options and differences to maximise customer satisfaction while driving sales -Opened new merchandise boxes and stocked sales floor racks and shelves with latest items -Maintained excellent standards of visual merchandising by keeping window displays organised -Interfaced with customers, determined needs, provided recommendations and up-sold services
  • Stradivarius
    Sales assistant
    Stradivarius
    Jun 2016 - Jul 2016 (2 months)
    -Opened new merchandise boxes and stocked sales floor racks and shelves with latest items -Maintained excellent standards of visual merchandising by keeping window displays clean and organised -Interfaced with customers, determined needs, provided recommendations and up-sold services -Increased sales by being attentive and providing world-class service
  • E
    Manager of customs department
    EIS Maritimo S.A
    Jan 2016 - Jun 2016 (6 months)
    -Management of delivery notes, invoices, Duas, II.EE, D500 -Stock control -Troubleshooting -Reception of calls -Contact with customers and suppliers -Support other departments
  • F
    Manager of sales
    Fabriksfx
    Apr 2014 - Apr 2016 (2 years 1 month)
    -Managed regional and international sales -Cultivated strong professional relationships with suppliers and key clients to drive long-term business development -Spearheaded sales meetings with staff and manager to share best practices for process improvements -Negotiated and closed contracts -Paperwork
  • P
    Sales assistant
    Papian
    Jan 2011 - Jan 2012 (1 year 1 month)
    -Interfaced with customers -Determined needs -Provided recommendations and up-sold services -Managed till balance counts and handled payments -Maintained excellent standards of visual merchandising by keeping window displays clean and organised -Opened new merchandise boxes and stocked sales floor racks and shelves with latest items
Education 0% verified
  • I
    International trade
    Ies Monserrat Roig
    Jan 2014 - Jan 2016 (2 years 1 month)