Hermann Cardona

Hermann Cardona  Verified by the Torre Team. Click for details.

About

Detail

Customer Success, Platform Operations at Torre.co
Bogota, Colombia

Timeline


Job
Education

Résumé


Jobs 0% verified
  • Torre
    Platform Operations Coordinator
    Torre
    Feb 2022 - Jul 2022 (6 months)
  • Torre
    Customer Success Specialist
    Torre
    May 2021 - Feb 2022 (10 months)
  • Torre
    Senior Recruitment Advisor
    Remote experience
    Torre
    Jan 2021 - May 2021 (5 months)
  • CloudTask
    Sales Development Representative
    CloudTask
    Jul 2020 - Feb 2021 (8 months)
    United States
  • C
    International Sales Development
    CM Ship & Comex S.A.S.
    Sep 2019 - Aug 2020 (1 year)
    - getting new accounts and nurturing the existing ones - Getting to know the business to the tee is one of my main goals - Any type of import or export from and to Colombia we can help! - With our sister company a customs agency we can guarantee a complete logistics chain from point A to point B with excellence. - I strive for outstanding effectiveness and customer service.
  • D
    Sales Development Representative
    Door & Operator Supply Inc.
    Dec 2017 - Mar 2020 (2 years 4 months)
    - Being a much more B2B oriented market, I have been expanding my knowledge in sales protocol as well as establishing a much more organic relationship with the customer - I work with a constant follow up and experimental approach-based strategy that will maintain previous and new acquired accounts. - I must be aware of the live market prices in order to accurately fulfill a customer’s needs by having a proper markup program. - Overlooking the outcome of previous procedures gives me the ability of studying the results, with this a report can be done and presented to management. Being a much more B2B oriented market, I have been expanding my knowledge in sales protocol as well as establishing a much more organic relationship with the custom
  • S
    Bartender
    Seafair Mega Yacht
    Aug 2017 - Mar 2020 (2 years 8 months)
    33131, USA I am a bartender in this 222 ft, 2800 international tons private owned mega yacht that provides private charters. It's a multi-purpose event venue where the customer can experience Miami's unique glamour. Working in the Skydeck bar I must provide a full experience and maintain a lively ambience surrounding the bar areas. In this vessel I have raised my communication skills to a higher standard and raised bars when speaking of service and customer satisfaction.
  • A
    Manager
    AKI-É Restaurant
    Dec 2016 - Dec 2017 (1 year 1 month)
    33134 It is an upcoming restaurant where I was the Food, Beverage and Operations Manager. I established with the Chef a full wine and beer list along the food menu. I was responsible of training the staff in the floor, here I developed my skills of creativity, innovation and leadership. I had to maintain full control of the restaurant during service hours. An inventory was kept by me on a weekly basis. Different private events were organized and planned to fulfill the special requests the customer had.
  • Jaguar Hospitality Group
    Server/Bartender
    Jaguar Hospitality Group
    Feb 2015 - May 2017 (2 years 4 months)
    33133 My communicating and selling skills were refined once I got behind the bar. Interaction with the guest had to be more detailed and effective in a timely manner. I was able to handle different tasks at once since it was such a high paced job. With a daily special I was also in constant objective of up selling.
Education 0% verified
  • Colegio Nuevo Reino de Granada
    High School/Secondary Diplomas and Certificates
    Colegio Nuevo Reino de Granada
    Feb 2007 - Nov 2012 (5 years 10 months)