Jhon Martinez Castro
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Dedicated Recruiter at TorreLocation
California, United StatesCall To Actions
relevant connections
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16 signalers people signaled Jhon15 signalees people signaled by Jhon0 recommendation weight Click for details.203 contacts It's the sum of:- Your imported contacts;
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402 viewsContact Jhon regarding:
Hiring talentFinding mentorsNetworkingSkills and interests:
Compiling skills...Languages:
Spanish - Fully fluent Understands and communicates fluently, including complex ideas, both written and spoken. Equivalent to B2 level and upwards of the Common European Framework.English - Fully fluent Understands and communicates fluently, including complex ideas, both written and spoken. Equivalent to B2 level and upwards of the Common European Framework.French - Reading Understands basic written communication.Résumé
Timeline:
JobEducationAwardExperiences
Jobs 0% verified
Dedicated RecruiterTorre LabsJun 2022 - Current (7 months)- Get clients and recruiters to find and hire the talent they need.
- Make sure each candidate that applies to a job opportunity receives an excellent experience.
- Make sure we fulfill customers' talent requirements.
Share- Recruiting Advisor FreelancerRemote experienceTorre LabsMar 2022 - Jun 2022 (4 months)
- Process candidates through calls, messaging, tests and follow-ups.
- Help job seekers find their dream job.
- Help talent seekers through the process of selecting candidates.
Share - Quality & Trainer ManagementTeleperformanceJan 2021 - Jun 2022 (1 year 6 months)
- Two year + with customer experience management, analysis, development, and training processes. Mainly, focused on continuous improvement for the company and the area with outstanding results accomplishing the targets.
Share - Quality AnalystTeleperformanceOct 2019 - Jan 2021 (1 year 4 months)
- I was in charge of developing and supporting the planning, design, and execution of different projects based on the goals of the campaign.
- I was the subject Matters Expert of the campaign, and I was in charge of the identification and remediation of defects within the production process.
- Client guidelines fot the weekly calibratios and spot-checks.
Share - Floor Support - MentorTeleperformanceDec 2018 - Oct 2019 (11 months)
- I lead a team of employees, managing tasks and coming up with solutions, as a team we helped to reduce the workload and keep the KPIs on target.
Share - Customer Service AgentTeleperformanceNov 2017 - Dec 2018 (1 year 2 months)
- I was a customer agent. I provided special support to tons of customers from a communication company by solving technical issues of their phone or internet data, always giving an outstanding experience.
Share
Education 0% verified- How to Be A Good CoachRemote experienceTeleperformanceJan 2022 - Feb 2022 (2 months)
- Good Coach
Share - EnglishVGC International CollegeFeb 2017 - Aug 2017 (7 months)Share
- EIELTS B2Examen IELTSSep 2017Share
- FrenchAlianza Colombo-FrancesaJan 2019 - May 2019 (5 months)Share
- Business AdministrationFundación Universitaria Del Área Andina.Jan 2021 - Current (2 years)Share
Awards 0% verified- Good Coach CertificateTeleperformanceFeb 2022Share
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