Do you thrive on making a difference in the lives of your clients?
Do you have a love for technology and software?
Are you passionate about online marketing?
If so, this position could be a great fit for you!
At Strategic Marketer, we are passionate about providing best-in-class digital marketing software and strategies coupled with post-sale support that exceeds expectations. Our proprietary software solutions include push-button lead generation, automation funnels, video technology, reputation marketing, social media management, & paid traffic. These software & strategies are unlike anything else in the marketplace! Our team’s customer-centric mindset pushes us to continue striving towards excellence in providing top-tier service to our members and sales is one of the key ways we get to help our members grow their businesses.
If you want to work in a fast-paced environment alongside other high achievers in a long-term career opportunity, then this is the perfect position for you. We are looking for someone with a proven track record of exceptional consultative sales skills who has an attitude of excellence in everything they do... someone who knows how to communicate proactively in a virtual environment and possesses keen problem-solving skills.
Manage a pipeline of prospects and current clients to help them reach their financial goals, by effectively educating and conveying the value of our products, services, and training; ultimately resulting in increased new and cross-sales.
☑️ Assist customers with their questions regarding purchasing our other products and subscriptions.
☑️ Manage a sales pipeline by staying organized and submitting activity and results reports.
☑️ Document pertinent information learned on a day-to-day basis in company-wide knowledge-base, creating a streamline of information for all to benefit from.
☑️ Collaborate with other teams in such as Product Management and Customer Success to ensure exceptional service to our customers.
☑️ Work with Leadership, Operations, and Marketing teams to create new and continually improve sales resources such as scripting, emails, and FAQ.
☑️ Help resolve customer challenges by involving customer support to resolve any issues an existing customer may be having.
☑️ Participate in on-going training and professional development.
While this list provides a relatively comprehensive view of what the position entails, keep in mind that in a fast-growing, entrepreneurial organization everyone is expected to help when the need arises, even if it’s technically outside the scope of their position.
Keys to Success for the Sales Consultant
☑️ Always leave the client or prospect knowing we care about their success.
☑️ Answer customer questions, effectively educate, and overcome buying objections regarding our products and services.
☑️ Learn the key objections of buying a product and know exactly how to effectively overcome those objections.
☑️ Acquire a strong understanding of how to use our products and develop clarity regarding how other subscribers are experiencing success with our products and programs.
☑️ Work with others on the development of net new resources as well as the improvement of existing ones.
☑️ Track and identify trends in the results of customer engagement.
☑️ Analyze KPIs (Key Point Indicators) on your activity.
✅ Education & Related Requirements ✅
Candidates must meet the following minimum requirements to be considered for this role:
☑️ Have a minimum of one year of customer service experience (preferably with SaaS)
☑️ Have a minimum of one year of sales experience with SaaS product
☑️ Have a minimum of one year of remote work
☑️ Have an excellent command of the English language including exceptional written, conversational, and video presentation abilities.
☑️ Be highly motivated, organized, persistent, and results-oriented… yet patient and able to handle customer rejection
☑️ Be skilled in negotiation and comfortable/confident on the phone
☑️ Have a proven ability to create sales resource materials including, but not limited to scripts, emails, sales product overviews, etc
☑️ Adaptable and willing to learn in-house developed sales software
☑️ Able to work both independently and as part of a group towards a common goal
☑️ Bachelor's Degree or equivalent preferred.
☑️ Documented track record of continuous learning in a related field a plus.
✳️ Candidates with experience using the following software are strongly preferred:
*PayPal, Stripe, Braintree
*Social Media: Facebook Groups, Facebook Messenger
*GoToWebinar (chat management)
*Google: Mail, Calendar, Drive, Docs, Sheets
Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
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