Customer service representative

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The global remote work community tends to interact in English. Switching languages might impact your visibility.

Customer service representative

A full-time team member or employee

Skills and experience needed

Must have potential to develop
Customer success

Organization(s) name(s)


Monetary compensation

USD$500 to 550 /month

Monetary compensation

USD$500 - 550 /month

Why this opportunity exists

The Refractionists position is one of our key components in this company. We provide assistance to more than 100 optical retail stores across the United States by performing eye exams. We are the face of this company, the reason why outstanding interpersonal skills and professionalism are a must. Urgency is essential in our day-to-day routine, always adapting to new procedures that can develop our potential. Our ideal candidate brings a high sense of urgency and naturally provides world-class customer service.


• Must be able to handle a high volume of work. • Assist customers with a warm, friendly face and body language. • Provide accurate and clear information regarding the services in question.

Additional requirements (other than skills)

• Empathy with others. • Bachelor’s degree (B.A.) is preferred but not required. • At least a year of customer service experience.

Language(s) required

Spanish - Conversational
English - Conversational

About the organization(s)

• Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest-growing BPOs in Nicaragua and foot-printing the country with tremendous career opportunities, attractive compensation & benefits packages for our talented team members. • With over 15 support departments such as Sales, Marketing, Finance, Human Resources, Call Center, Telemedicine, IT, Back-Office, and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it.

Agreement type


Posted: June 23, 2021 07:06 PM

Andrea Aramburo
Andrea Aramburo
Talent Acquisition Specialist en Opticall BPO
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