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Auth0 is looking for a Support Engineer to join the IT Team and empower all Auth0 employees to do their best work. You will focus on removing technical barriers to productivity and finding creative solutions to new challenges. The IT Team at Auth0 is a flexible and agile team, responsible for a wide variety of services and processes. The need for IT is constantly growing - that’s where you come in! You will provide top-notch support and troubleshooting while also designing and implementing solutions to meet existing needs, as well as anticipating future requirements and addressing them proactively. Task automation and tool creation are a big part of Auth0's culture, and should also be a part of our IT solutions. Some coding experience is strongly preferred. This is not a typical helpdesk position; we are looking for an innovative and self-motivated individual who can work closely with teams across the company to get things done. This is an exciting time to join Auth0 as we are growing quickly and there are plenty of opportunities to learn and implement new technologies. We will invest in your development and support your growth with the company. Auth0 has a distributed, international workforce with an inclusive culture that we are proud of.
• Provide excellent customer service and a timely response and resolution to IT requests. • Fulfill employee access requests and implement account management best practices. • Troubleshooting all kinds of applications, systems, and services. • Develop creative solutions to unexpected problems, working with different teams throughout the company. • Manage our fleet of Mac workstations and personal mobile devices remotely. • Maintain network equipment and solving network-related issues. • Administer a wide variety of external cloud services.
Auth0 is the first identity management platform for application builders, and the only identity solution needed for custom-built applications. With a mission to secure the world’s identities so innovators can innovate, Auth0 provides the simplicity, extensibility, and expertise to scale and protect identities in any application, for any audience. Auth0 secures more than 100 million logins each day, giving enterprises the confidence to deliver trusted and elegant digital experiences to their customers around the world.
Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security. We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles.
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