Calling Client Concierge

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Calling Client Concierge

Empleado de medio tiempo

Habilidades y experiencia requeridas

Debe tener interés aunque no experiencia
Verbal communication
Customer service
Client relations
Databases
Script

Nombre(s) de la(s) empresa(s)

Ubicación

Salario

USD$22,000 to 45,000 /año
(Estimado por Torre La compensación mostrada no ha sido verificada por la organización. Es un estimado de Torre basado en los requerimientos de la publicación. )

Salario

USD$22,000 - 45,000 /año
(Estimado por Torre La compensación mostrada no ha sido verificada por la organización. Es un estimado de Torre basado en los requerimientos de la publicación. )

Por qué existe esta oportunidad

• BoomTown is looking for a remote, part time Calling Client Concierge. In this role, you’ll work with other Client Concierges to contact real estate and mortgage leads on behalf of our clients, providing phone & text coverage seven days a week. If you are interested in technology, software, and the real estate and mortgage industries this is the job for you!

Responsabilidades

• Act as the first point of contact for all leads through texting and calling according to predefined processes. • Learn and utilize scripts that help determine key information like the lead’s buying time frame, desired location, price point, etc. • Identify readiness and take appropriate action based on if the lead is ready (or not) to speak with our client. • Utilize our CRM for logging interactions with potential home buyers/sellers. • Consistently follow up on all viable leads that are unresponsive, following predefined texting and calling plans.

Requerimientos adicionales (que no sean habilidades)

• Exceptional written and verbal communication skills. • Experience in a customer facing role. • Experience in a collaborative environment. • The ability to form client relationships quickly. • Excellent time management skills and the ability to multitask effectively. • Strong attention to detail and the ability to follow processes 100% of the time. • Experience with database management, software or systems. • An understanding of or interest in the real estate industry is not required but is highly encouraged! • Fluency in Spanish a plus

Idioma(s) requeridos

Inglés - fully-fluent

Desafíos

• You’ll enjoy this innovative and cutting edge position if you thrive in a high energy, fast paced environment and enjoy following processes in your work. Most importantly you should enjoy communicating with people and creating lasting relationships for our clients through personalized and quality conversations.

Acerca de la organización(es)

• BoomTown is a software platform designed to help real estate professionals generate leads, manage contacts, and run their business better. Over 40,000 of the industry’s best use our products to close more deals. Their success is trademarked with growth. It’s why the Real Trends Thousand is dominated by BoomTown clients. We bring the technology and experts to turn opportunities into closings. • With our product suite, you get access to world-class lead generation, consumer-websites, CRM technology, and a powerful mobile app. Together, they create a seamless experience so you can attract, convert, and win new clients easily.

Detalles adicionales

• Shifts available between 8:00 AM to midnight EST/7 days per week (we currently have a high need for weekday 4-6 hour long shifts anywhere from 8:00 am - 4:00 pm EST ) • At least one weekend shift per week is required • Shifts are generally 4-6 hours at a time • Must have capacity to work between 18-25 hours per week with the possibility to flex up or down hours depending upon business needs • Schedule is published at least 2 weeks in advance and employees must adhere to the published schedule • Regular, consistent, and punctual attendance is required

Tipo de acuerdo

Empleado

Publicado febrero 18, 2021 10:44 PM

Diana Vargas
Diana Vargas
Administradora de empresas
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