Technical Writer- Mid Level

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The global remote work community tends to interact in English. Switching languages might impact your visibility.

Technical Writer- Mid Level

A full-time team member or employee

Skills and experience needed

Must have potential to develop
Customer service

Organization(s) name(s)


Time zone

Monetary compensation

USD$55K to 75K /year

Monetary compensation

USD$55K - 75K /year

Job Title: Technical Writer- Mid Level

Duration: 06 Months (Possible Extension)

Job Description:

Expected Skills: Able to work with minimal assistance; can provide limited leadership to others; able to interview agency staff and document processes and workflows; manage medium complexity work efforts; may have industry experience.

Description (including, but not limited to):

  • Conducting interviews and translating technical and financial information into clear, concise documents to be used by technical and financial personnel.
  • Developing and/or updating the following types of documentation: communications for diverse stakeholder groups; user manuals and training guides; standard operating procedures (SOP), policies and procedures for IT, Finance, and Customer Service processes and procedures.
  • Editing of special reports or any other deliverables and documents



Required / Desired


of Experience

Ability to independently conduct interviews with IT, Finance, and Customer Service staff in order to document processes and workflows.




Experience documenting processes and workflows using Microsoft Office Software




Knowledge of general financial processes


Some knowledge of customer fulfillment processes


Experience documenting IT processes and workflows




Language(s) required

English - Conversational

Agreement type


Posted: June 21, 2021 07:55 AM

Cristian David Villarraga
Cristian David Villarraga Verified
SEO Analyst
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