Technical Writer- Mid Level

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The global remote work community tends to interact in English. Switching languages might impact your visibility.

Technical Writer- Mid Level

A full-time team member or employee

Skills and experience needed

Must have potential to develop
Customer service

Organization(s) name(s)

Location(s)

Time zone

Monetary compensation

USD$55K to 75K /year

Monetary compensation

USD$55K - 75K /year

Job Title: Technical Writer- Mid Level

Duration: 06 Months (Possible Extension)

Job Description:

Expected Skills: Able to work with minimal assistance; can provide limited leadership to others; able to interview agency staff and document processes and workflows; manage medium complexity work efforts; may have industry experience.

Description (including, but not limited to):

  • Conducting interviews and translating technical and financial information into clear, concise documents to be used by technical and financial personnel.
  • Developing and/or updating the following types of documentation: communications for diverse stakeholder groups; user manuals and training guides; standard operating procedures (SOP), policies and procedures for IT, Finance, and Customer Service processes and procedures.
  • Editing of special reports or any other deliverables and documents

Skills:

Skills

Required / Desired

Amount

of Experience

Ability to independently conduct interviews with IT, Finance, and Customer Service staff in order to document processes and workflows.

Required

3

Years

Experience documenting processes and workflows using Microsoft Office Software

Required

3

Years

Knowledge of general financial processes

Desired

Some knowledge of customer fulfillment processes

Desired

Experience documenting IT processes and workflows

Required

3

Years

Language(s) required

English - Conversational

Agreement type

Employment

Posted: June 21, 2021 07:55 AM

Cristian David Villarraga
Cristian David Villarraga Verified
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