Customer Support Rep, Italian Speakers needed - Phone, Ticket, Email Support

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The global remote work community tends to interact in English. Switching languages might impact your visibility.

Customer Support Rep, Italian Speakers needed - Phone, Ticket, Email Support

A part-time team member or employee
(~20 hours per week)

Skills and experience needed

1+ year of experience
Customer service
Customer experience
Communication

Organization(s) name(s)

Location(s)

Time zone

Monetary compensation

USD$11 to 22 /hour
(Estimated by Torre The quoted compensation hasn't been verified by the organization. It's Torre's estimate based on the job requirements contained in the post. )

Monetary compensation

USD$11 - 22 /hour
(Estimated by Torre The quoted compensation hasn't been verified by the organization. It's Torre's estimate based on the job requirements contained in the post. )

Why this opportunity exists

• Are you an Italian/English bilingual speaker? • Do you have customer support background (phone, chat, tickets, emails)? • Do you enjoy work-from-home and flexible schedules? • ModSquad is seeking Mod Contractors to join our network! • If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. • Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon. Time commitments vary so you have the flexibility to manage your schedule. • Apply below! Join our ModSquad team from around the world today!!!

Additional requirements (other than skills)

• Has STRONG Customer Support skills/experience • Is interested in creating an excellent experience for the customer • Has a fun approach to customer support • Has a quiet work space to provide phone support from home • Has some experience in providing customer support via phone calls and emails • Can type fast, loves being a part of a team, and is a multitasking ninja! • Cares about the details, very reliable, and friendly! • Is tech savvy • Is professionally fluent in Italian • Has strong English language skills

Language(s) required

English - Fully fluent
Italian - Conversational

About the organization(s)

• ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

Additional details

• At least 20 hours of availability or more • Open availability • Pay Rate: Dependent on Project

Agreement type

Contractor

Currency exchange and taxes to be paid by

Candidate

Posted: February 17, 2021 04:57 PM

Manuela Vargas Jaramillo
Manuela Vargas Jaramillo Verified
Independent Recruiter
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