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The Dragos services team serves as boots-on-the-ground on solving industrial control system security challenges. We then bring that expertise back and integrate it into our software technology: The Dragos Platform. Dragos is looking for a Director of professional services to lead and manage a multi-disciplinary team of consultants and penetration testers. This position works closely with R&D, Intelligence and the larger Global Services teams to drive insights in incident response, network situational awareness, and threat behavioral analytics. This position reports to the Senior Director, Global Services.
• Successfully manage, mentor, and lead a multi-disciplinary team • Execution of multiple high paced teams and overall customer success; involving a range of services including assessments, penetration testing, consulting, • Directly manage technical and non-technical members of staff to successful, on-time delivery against customer and business objectives • Overall execution of customer delivery teams, final deliverables, while remaining on time and on budget. • Enabling lessons learned through engagements into the Dragos Platform in for the form of playbooks, detections, and improved capabilities • Support existing markets while also enabling emerging international markets; particularly sales enablement
• Demonstrated success in managing multiple teams of 7 or more • Prior leadership experience in information security, particularly in OT/ICS environments • Excellent social, verbal and written communication skills; ability to both facilitate and present complex analytical data to a variety of audiences and work effectively with customers • Ability to travel up to 30%, both domestic and international • Self -motivated and results focused; ability to strengthen the team and its mission • Experience with industrial control systems security, electric, oil and gas, or manufacturing verticals • A solid background of operational red team experience a strong plus
• Our mission at Dragos is to protect the world’s most critical infrastructure from adversaries who wish to do it harm. We help defend industrial organizations that provide us with the tenets of modern civilization: running water, functioning electricity, and safe industrial working environments. • We are practitioners who have lived through and solved real security challenges. Our team members have responded to incidents including the Ukraine 2015 power grid attack, analyzed the CRASHOVERRIDE malware responsible for the Ukraine 2016 electric grid attack, analyzed the TRISIS malware responsible for the petrochemical facility attack in 2017, built and led the National Security Agency mission to identify nation-states breaking into ICS, and performed assessments on hundreds of assets around the world.
• Dragos is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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