IT Software Engineer - DEVOPS
Driving human progress is not just about providing cutting-edge technology – it’s also about maintaining and supporting it. Our IT Service Operations team provides holistic support and proactive monitoring to maintain the overall health of IT applications, tools and infrastructure in complex global businesses. We are subject matter experts in hardware, data and software, security, information access, system performance and data integrity. We also work in partnership with other IT functions and departments to recommend process improvements and resolve system outages.
Join us as a Software Engineer on our Information Technology team in Eldorado do Sul - RS to do the best work of your career and make a profound social impact.
What you’ll achieve
As DEVOPS Software Engineer, you will be responsible by develop scripts and applications, troubleshoot and resolve production issues from both monitoring tools and Dell Business partners.
Develop scripts and tools and APIs to automate recurrent daily tasks and improve customer experience and business satisfaction;
Work on incident/event management for critical, high, medium and low severity, troubleshooting, documenting, root causing it;
Be the owner of incident resolution from end to end, connecting multiple stakeholders searching towards its closure;
Be responsible by implementing changes in production environment working together with other developers;
Use tools such Splunk, Catchpoint, Riverbed, Tealeaf, Glassbox, Zabbix and similar tools to identify patterns and resolve issues proactively;
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Experience in both App Management and Software development;
Software development knowledge/skills in technologies like: ReajctJS / Python /.NET Core / Angular / Java, SQL and PCF platform, Power shell;
Debugging skills for medium/complex programs using either written or verbal design specifications;
Understanding of Linux & Windows OS fundamentals (filesystem, processes, memory, etc.)
Ability to read/understand code and scripts, make changes and develop solutions.
Engineering Degree in Computer Science/Engineering, or equivalent professional experience.
Problem solving attitude
Collaborative team spirit
Knowledge in ITIL methodology
Knowledge in Synthetic monitoring
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
Application closing date: 30 June 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy.
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