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The Processing Specialist is a dynamic, high integrity individual with superior technical ability. They are an adaptable and innovative problem solver that enjoys being part of a highly collaborative, service-focused team. The Processing Specialist is responsible for championing best practices, driving development and continuous improvement while remaining responsible for the day-to-day fulfillment of job requests as well as troubleshooting and providing support to internal colleagues.
• Processes documents and data in adherence to client’s technical specifications • Create, prepare, and format load files, text and native files, and other deliverables as necessary for review in various databases, such as Relativity • Independently work on job requests from a queue, as well as by assignment, to ensure that jobs progress with minimal delay • Provide job status updates and escalate issues to Supervisor/Manager/Project Managers, including detailed hand off instructions during shift/job transitions • Perform thorough quality checks on client data and work product at multiple stages of document and data processing to minimize error and rework, assuring 100% compliance of data and deliverable to client specification • Ability to solve problems and prioritize work in a fast-paced, deadline-driven environment • Strong understanding of Microsoft Office / Office365 applications • Meet or exceed departmental quality targets • Collaborate and coordinate with team members both local and remote to ensure tasks are completed quickly and accurately • Stage and validate all data to be processed from original evidence media • Provide effective handoffs such that work progresses smoothly between shifts • Adheres to and actively manages timelines associated with project requests • Other duties as assigned.
• Able to work from Sunday through Thursday, 10am to 6:30pm Pacific Time. • Excellent communication and organizational skills • Ability to solve problems and prioritize work in a fast-paced deadline-driven environment. • Strong understanding of Microsoft Office applications. • Experience working with databases. • Knowledge of computer forensics and experience with applications such as Encase and FTK, preferred. • Must possess a commitment to excellence, a strong sense of urgency, and dedication to client satisfaction and customer service.
Combination of at least two of the following education, experience, and/or certifications: • Associate or Bachelor’s degree or equivalent preferred • Working knowledge of various litigation support and eDiscovery software applications (Concordance, NUIX, IPRO eCapture, Equivio, Relativity, LAW, Clearwell, Summation,Brainspace etc.) • 1-2 years of experience processing data in an e-discovery environment or similar technical work. • Demonstrated passion for driving process improvement, collaboration and innovation as part of a cross-functional team.
Lighthouse simplifies the complexities of ediscovery and information governance by the use of our intuitive technology solutions and comprehensive service offerings. Through our best-in-class expertise, Lighthouse stands apart as a leader in industry best practices and workflows. Our proactive, high-touch approach has enabled us to build enduring partnerships with the most respected corporations and law firms around the globe.
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Signals are a way of compiling a list of people you’ll consider working with. Others can signal you as well.
By signaling a person or organization you notify them that you’ll consider working with them. Thus:
55% of jobs are filled via referrals 1 . With Signals, Torre makes it easy for you.