Processing Specialist

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Processing Specialist

A full-time team member or employee

Skills and experience needed

1+ year of experience
Technology
Customer Service
Databases

Organization(s) name(s)

Location

Monetary compensation

USD$15 to 30 /hour
(Estimated by Torre The quoted compensation hasn't been verified by the organization. It's Torre's estimate based on the job requirements contained in the post. )

Monetary compensation

USD$15 - 30 /hour
(Estimated by Torre The quoted compensation hasn't been verified by the organization. It's Torre's estimate based on the job requirements contained in the post. )

Why this opportunity exists

The Processing Specialist is a dynamic, high integrity individual with superior technical ability. They are an adaptable and innovative problem solver that enjoys being part of a highly collaborative, service-focused team. The Processing Specialist is responsible for championing best practices, driving development and continuous improvement while remaining responsible for the day-to-day fulfillment of job requests as well as troubleshooting and providing support to internal colleagues.

Responsibilities

• Processes documents and data in adherence to client’s technical specifications • Create, prepare, and format load files, text and native files, and other deliverables as necessary for review in various databases, such as Relativity • Independently work on job requests from a queue, as well as by assignment, to ensure that jobs progress with minimal delay • Provide job status updates and escalate issues to Supervisor/Manager/Project Managers, including detailed hand off instructions during shift/job transitions • Perform thorough quality checks on client data and work product at multiple stages of document and data processing to minimize error and rework, assuring 100% compliance of data and deliverable to client specification • Ability to solve problems and prioritize work in a fast-paced, deadline-driven environment • Strong understanding of Microsoft Office / Office365 applications • Meet or exceed departmental quality targets • Collaborate and coordinate with team members both local and remote to ensure tasks are completed quickly and accurately • Stage and validate all data to be processed from original evidence media • Provide effective handoffs such that work progresses smoothly between shifts • Adheres to and actively manages timelines associated with project requests • Other duties as assigned.

Additional requirements (other than skills)

• Able to work from Sunday through Thursday, 10am to 6:30pm Pacific Time. • Excellent communication and organizational skills • Ability to solve problems and prioritize work in a fast-paced deadline-driven environment. • Strong understanding of Microsoft Office applications. • Experience working with databases. • Knowledge of computer forensics and experience with applications such as Encase and FTK, preferred. • Must possess a commitment to excellence, a strong sense of urgency, and dedication to client satisfaction and customer service.

Language(s) required

English - fully-fluent

Career path

Combination of at least two of the following education, experience, and/or certifications: • Associate or Bachelor’s degree or equivalent preferred • Working knowledge of various litigation support and eDiscovery software applications (Concordance, NUIX, IPRO eCapture, Equivio, Relativity, LAW, Clearwell, Summation,Brainspace etc.) • 1-2 years of experience processing data in an e-discovery environment or similar technical work. • Demonstrated passion for driving process improvement, collaboration and innovation as part of a cross-functional team.

About the organization(s)

Lighthouse simplifies the complexities of ediscovery and information governance by the use of our intuitive technology solutions and comprehensive service offerings. Through our best-in-class expertise, Lighthouse stands apart as a leader in industry best practices and workflows. Our proactive, high-touch approach has enabled us to build enduring partnerships with the most respected corporations and law firms around the globe.

Agreement type

Employment

Posted: November 20, 2020 04:01 PM

Yuliana Velasquez Ramírez
Yuliana Velasquez Ramírez Verified Weight adds credibility to recommendations. Weighted recommendations are given by people who’ve been recommended by others. Your recommendation weight is thus the sum of the weights of the recommendations you’ve received. 626
Independent Recruiter Advisor.
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