Implementation Consultant

Compartir
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Buscar
  • Trabajos
  • Publicar un trabajo
  • Tus trabajos
  • Alertas (preferencias)
  • Tu genoma
  • Signal
  • Mensajes
  • El mapa de producto de Torre
  • Solicita nuevas características
  • API para desarrolladores
  • Ayuda
  • Español (es)
Idioma

¿En qué idioma quieres usar Torre?

Implementation Consultant

Empleado de tiempo completo

Habilidades y experiencia requeridas

+2 años de experiencia
Training
Debe tener interés aunque no experiencia
Customer Relationship Management
Problem solving
Verbal communication
Customer Success
Product management
Business Analysis

Nombre(s) de la(s) empresa(s)

Ubicación

Salario

USD$51,000 to 103,000 /año
(Estimado por Torre La compensación mostrada no ha sido verificada por la organización. Es un estimado de Torre basado en los requerimientos de la publicación. )

Salario

USD$51,000 - 103,000 /año
(Estimado por Torre La compensación mostrada no ha sido verificada por la organización. Es un estimado de Torre basado en los requerimientos de la publicación. )

Responsabilidades

• Participate in the full lifecycle of a client implementation from initial internal hand-off from our sales team to installation, system configuration, training and testing. • Develop a detailed understanding of the capabilities and limitations of the Exceed platform, architecture, and integrations to meet client needs • Leverage the Intellum Method for helping customers adopt and extract value from Intellum products • Based on expert knowledge of the platform, provide strategy on how best to utilize the platform to support customers’ business objectives– employee training and/or customer education • Partner with Sales to facilitate a smooth process from Sales to Implementation • Partner with the Customer Success Manager to help new customers transition from Implementation and existing customers execute on larger post-implementation projects • Partner with Training and Documentation teams to monitor and improve assets • Work with our Product Management, Product Engineering and Support team to resolve issues that occur during the implementation. • Accurately record implementation project progress including time recording • Facilitate discovery and requirements analysis sessions with customers • Track and report project metrics to the Project Manager to ensure project success and mitigate risk • Complete an effective hand-off from implementation to Customer Success Manager and to other internal groups at the end of the customer implementation.

Requerimientos adicionales (que no sean habilidades)

• 2+ years experience as an LMS administrator • 2+ years instructional design and/or training experience • SaaS software experience preferred • Strong verbal and written communication skills • Strong organization skills • Must possess a positive attitude • Must be a team player • Customer facing and\or training experience is a plus • Metrics • Total time from implementation kickoff to site launch • Implementation rating • Successful risk management and mitigation • Education • Bachelor’s degree in related field or equivalent experience

Idioma(s) requeridos

Inglés - fully-fluent

Desafíos

• The Implementation Consultant is passionate about designing and implementing amazing user experiences. As an expert on the Intellum platform and Method, the Implementation Consultant will guide customers through the implementation process in a way that maximizes their investment. They will help create the platform strategy and then work with the customer and members of the Intellum team to execute that strategy.

Acerca de la organización(es)

• Intellum is an Atlanta-based SaaS company focused on corporate learning. We are the software engineers, developers and tech industry professionals who are helping our clients become more data savvy, applying machine learning techniques to significantly improve learning personalization, and developing monetization strategies that drive revenue with external audiences. We strive to live up to our company values of Simplicity, Honesty and Innovation every day and have been ranked as one of the Best Places to Work three years in a row by the Atlanta Business Chronicle. Our clients include organizations such as Cricket Wireless, Facebook, Google, Habitat for Humanity, and Randstad.

Detalles adicionales

• Physical Requirements/Work Environment: • Occasional irregular work hours • Dexterity of hands and fingers to operate a computer keyboard, mouse, etc. • Extended time viewing a computer monitor • Sitting or standing for extended periods of time

Beneficios adicionales

• Health insurance

Tipo de acuerdo

Empleado

Publicado febrero 21, 2021 02:19 AM

Diana Vargas
Diana Vargas
Administradora de empresas
Has enviado un signal . Te gustaría aplicar para esta oportunidad?
Signals

Los signals son una forma de reunir una lista de personas con las que considerarías trabajar. Otros te pueden enviar signals también.

Cuando envías un signal a una persona u organización, los notificas sobre tu interés de trabajar con ellos. Así:

  • Serás notificado de todos los trabajos relevantes que ellos publiquen o cuando ellos estén abiertos a nuevas oportunidades (tú eliges).
  • Cuando ellos busquen talento, tendrán en cuenta que tú les has enviado un signal.
  • Tus signals solo los pueden ver a las personas a las que se los has enviado. Sin embargo, tú puedes compartirlos con otros para colaborar.

55% de las vacantes para empleos se llenan a partir de referidos 1 . Con los Signals, Torre hace todo más fácil para ti.


Diana está usando Torre para encontrar talento y oportunidades. CONOCE MÁS y PUBLICA UN TRABAJO.