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You are a Sales Operations specialist. Well-versed in the energy space with strong knowledge and experience in all aspects of energy procurement, efficiency, equipment and solutions. You are comfortable presenting and can easily transition from C-suite to operations and management to deliver value.
• Develop plans, programs and strategies for provider partners that contribute to achieving the company’s sales goals. • Manage provider partner expectations and contribute to a high level of customer satisfaction. • Define and coordinate asset transfers for provider partners. • Define and coordinate provider profiles in systems that enable staff to achieve their potential and support company sales objectives. • Define segmentation programs and processes that drive desired sales outcomes and identify improvements where and when required. • Provide detailed and accurate sales reporting in Salesforce for leadership. • Optimize and streamline operations, through the introduction of technology and self-service. • Monitor provider activity and provide feedback to the company’s leadership team and other company functions. • Manage and Coordinate provider contract consolidation efforts. • Operationalize and standardize provider management processes with cross functional teams. • Analyze NPS scores for Energy agents and providers, and drive a continuous improvement program.
• Successful experience building a provider segmentation strategy and provider program. • Successful experience supporting sales of subscription services through technology advisors. • Experience managing key provider relationships. • Successful experience utilizing a CRM to manage tasks, pipeline, etc. • Successful experience sourcing and onboarding provider partners. • Proven ability to collaborate effectively at all levels of the organization and cross-functionally. • Results driven with experience successfully collaborating with cross-functional partners internally and externally. • A strong desire to make a difference, be an agent for positive change and maintain the highest of ethical standards. • Exceptional written and verbal communication skills. • Proficient with Google G-suite, Microsoft Office, Salesforce.Com, and various business software applications (LinkedIn, DocuSign, etc.). • Bachelor’s degree in Business Administration or other relevant fields.
• 5+ years of industry experience in Energy procurement. • At least 2 years’ experience in energy procurement provider management. • Successful experience monitoring and evaluating provider activity and achieving performance expectations.
AppDirect provides the only end-to-end cloud commerce platform for succeeding in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, Deutsche Telekom, connect their customers to the solutions they need to reach their full potential in the digital economy.
AppDirect is headquartered in San Francisco with offices around the globe and works across vertical industries, including software, manufacturing, value-added resellers and financial services. J.P. Morgan, Foundry Group, iNovia Capital, StarVest Partners, Stingray Digital and Mithril Capital Management have invested in AppDirect.
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