What We Do
For over 10 years, we’ve been identifying, executing and quantifying ideas to create meaningful engagement through email and mobile messaging. As a full-service marketing agency and consultancy, Trendline understands that our value starts with our people and culture and is demonstrated in the results we drive every day for clients.
The QA Specialist reports to QA Manager.
QA Specialists are the backbone of the QA Team, with the majority of their focus on billable client work. The QA Specialist is responsible for making sure that every email campaign is error-free, matches project requirements and is structurally sound (i.e. no business critical rendering issues are present or functionality is broken). They will adhere to internal QA processes and make recommendations for process improvements. The QA Specialist will work with internal teams to escalate errors found in emails and ensure they are resolved. This position requires a strong attention to detail and effective communication skills as the main goal of this role is to find errors and communicate with other teams to resolve them. QA Specialists focus the most on client billable work with a utilization target of 100% for billable work.
At the core of Trendline’s success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health & well-being of our employees. Trendline does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
Trendline Interactive welcomes and encourages applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Candidates must have current US or Canada work authorization. For US Candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
No relocation assistance can be offered at this time.
All Inquiries held in strict confidence.
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