PayBright, an Affirm company, provides affordable and transparent installment payment plans to Canadians at checkout. As one of Canada’s fastest-growing fintech companies, we partner with thousands of domestic and international retailers like Hudson’s Bay, Samsung, Sephora, Wayfair, and eBay to offer flexible payment plans to consumers – both in-store and online. In January 2021, PayBright was acquired by Affirm, one of the leading payment solutions providers in North America and a pioneer in our industry. In addition to being aligned on nurturing a diverse and supportive work culture, both PayBright and Affirm believe in the continual innovation of financial products that meet the needs of the modern consumer in the US, Canada, and beyond.
We are a remote-first, diverse, and growing team of over 200 people, with a physical office located in downtown Toronto.
We are looking for a Bilingual Customer Experience Specialist to join our winning team, where you will have a chance to innovate, grow, and make a difference/impact in a rapidly growing company. As a member of the team you will be responsible for handling customer service inbound calls and tickets from customers and merchants across Canada, including Quebec. You must enjoy working in a team environment and be passionate about providing excellent customer service.
Please note this is a contract position.
What you'll do
What we look for
Why should you apply?
- We provide an outstanding work environment in a high-growth industry
- We focus on creating a positive and cohesive team-based environment, and aim to have fun doing our jobs!
- We have fun with regular team events and social activities (currently being held virtually due to COVID-19)
- We offer attractive compensation and benefits, including equity participation
- We have a prime location in downtown Toronto near amenities and public transportation
Equal Employment Opportunity
Our diverse and inclusive team is part of what makes PayBright a fulfilling place to work. PayBright is an equal opportunity employer and welcomes applications from persons of all backgrounds.
We are proud to be partnered with the Canadian Centre for Diversity and Inclusion.
If you require any accommodations during the hiring process, please do not hesitate to let us know. We will work with you to meet your needs.
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