What language do you want to use Torre in?
Are you a people person who excels at making the complex simple and delights in problem solving? Do you consider yourself an organized task master? Do you have a heart of gold and feel that no task is too big or small in making someone’s day better? If this sounds like you - we’d love to meet you!
• Be an ambassador for patients by creating authentic and memorable human connections, over the phone, by email, through texts • Assist the patient and their care team by coordinating care -- connect patient to resources, understand and clearly communicate insurance and benefits, provide technical support to our clinical team and patients, collect medical records, answer membership inquiries • Work comfortably within multiple systems and be eager to learn new technology and procedures • Notice even the small details and continually brainstorm solutions to improve our processes and each patient’s experience
• Galileo is seeking a Hawaii-based, full-time Patient Support Associate to join our Virtual team. The Patient Support team is an integral part of ensuring our patients’ & care teams’ needs are met. Our ideal candidate is an extra clear communicator, master problem solver, has a passion for serving others and is interested in growing in an innovative healthcare company. • Bilingual in English/Spanish is a plus.
• Galileo is on a mission to improve the quality and affordability of health care for all—including complex and underserved populations. Our services are a full-spectrum range of 24/7 physical and digital touchpoints. Most importantly, we’re a trusted partner and advocate for patients, using innovative mobile technology and human-centered design.
• Galileo is committed to hiring the best talent from a range of backgrounds and experiences, - including but not limited to - gender, ethnic, political, economic, religious, sexual orientation, and other personality traits. We believe in a strong culture that fosters teamwork, excellence and sound decision-making -- one that is based on mutual respect and trust. We appreciate candidates who are open and honest about what they’re looking for so we can ensure it’s a fit on both sides.
What are signals?
Signals are a way of compiling a list of people you’ll consider working with. Others can signal you as well.
By signaling a person or organization you notify them that you’ll consider working with them. Thus:
55% of jobs are filled via referrals 1 . With Signals, Torre makes it easy for you.