Customer Service Agent CLS

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Customer Service Agent CLS

A part-time team member or employee
Opening soon

Skills and experience needed

Communication
Growth
.NET
Customer service
Client relations
Problem solving

Organization(s) name(s)

Location(s)

Time zone

Monetary compensation

USD$22,000 to 46,000 /year
(Estimated by Torre The quoted compensation hasn't been verified by the organization. It's Torre's estimate based on the job requirements contained in the post. )

Monetary compensation

USD$22,000 - 46,000 /year
(Estimated by Torre The quoted compensation hasn't been verified by the organization. It's Torre's estimate based on the job requirements contained in the post. )

Description

Must reside in Utah, Arizona, Idaho, Nevada, Oklahoma or Texas (others will not be considered)

Part time , with the possibility of Full-time hours

AFTERNOON AND EVENING SHIFTS

About Us:

Slingshot Technology, Inc is one of the best Utah start-ups, and we've been recognized by Inc Magazine as one of America's fastest growing companies (#146!!!). While our HQ is in Lehi, Utah, our teams work from their homes in the following states: Arizona, Idaho, Nevada, Oklahoma, Texas and Utah. Slingshot believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.

The Role:

As the Customer Service Agent, you’ll provide top-notch customer service via phone and live web chat, schedule appointments, and connect customers with our in-house specialists… all from the comfort of your home office. Your customer service abilities will be on display as you handle questions and concerns with finesse and skill, like the Enterprise flying through an asteroid field. In this role you’ll provide polished communication in a way that shows yourself and Slingshot Technologies as personable and professional.

What You’ll Do:

  • Bridge the communication gap between our clients and their customers
  • Respond to customer requests via phone and live-web chat
  • Schedule appointments
  • Answer general questions and concerns with patience and professionalism

Requirements

What You’ll Bring:

  • Must reside in Utah, Arizona, Idaho, Nevada, Oklahoma or Texas
  • Must have home computer in good condition and reliable internet access
  • Articulate and speak clearly via phone and chat
  • Internal drive – able to manage your own time
  • Exceptional multitasking and organization skills
  • Your own computer equipment/hardware prior to starting (please see the list below underneath "Benefits")

Benefits

What You’ll Get:

  • $12 per hour, plus opportunities for Bonus and Commission
  • WFH - Work from Home, the beach, the ski slopes, wherever. We’ve been doing this since before it was cool
  • Generous PTO to build the underground crime empire you’ve always dreamed of (eligible with full-time employment)
  • Hang-gliding accident? Flesh-eating bacteria? We’ve got a Health Care plan for that (eligible with full-time employment)
  • We’ll help you prepare for your future like a squirrel caching acorns in its favorite tree with a matching 401k (eligible with full-time employment)
  • You may not be the Arnold Schwarzenegger (or maybe you are), but we’ll hook you up with a Gym Membership anyway
  • Growth / development potential! We’re aggressively growing and so are our team members. We love to promote from within

Computer/Hardware Requirements:

  • Quad Core 2.5 GHZ or better (Need 4+ cores), and at least 8GB of Ram
  • 2 Monitors (1 must be at least 1680x1050 - 2nd can be any resolution)

Headset/Webcam Requirements:

  • USB wired headset (wireless headsets are not permitted)
  • Webcam

Network Requirements:

  • Router must be accessible to you and ability to hard-wire an Ethernet cable from your router to your computer (wifi/wireless not allowed)
  • Internet Connection must be Cable (coaxial) or Fiber Optic.
  • DSL, Satellite, Wireless (mobile data), or Dial Up connections are not permitted.

Posted: March 9, 2021 06:19 PM

Manuela Vargas Jaramillo
Manuela Vargas Jaramillo Verified
Independent Recruiter
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