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We are currently seeking an experienced Data Analyst to join our Technical Services team. You’ll work remotely from your home office to provide expertise on the data elements of the SocialChorus platform. The Data Analyst consults with both internal and external clients to come up with data driven solutions and recommendations to improve their decisions and actions with the SocialChorus platform.
• Utilize technical skills to mine data from various sources and build reports • Consult with internal teams to provide insight into platform behaviors and develop recommendations • Work with customers to build custom dashboards and reports within the SocialChorus platform Identify and interpret trends and patterns in data to build insights • Establish best practices for utilizing the SocialChorus • Analyze service through the development of a reproducible methodology • Maintain and build upon internal reporting tools related to benchmarking • Develop data pipelines for third party services within SocialChorus • Conduct in-depth investigations using complex data sets using advanced statistical methodologies and tools • Evangelize the data methodology used to develop insights from SocialChorus analytics.
• Strong knowledge of SQL (Redshift, Postgres preferred)Experience with Metabase (preferred) or similar BI tool • Ability to build and maintain complex queries • Strong problem solving and analytical skills with the ability to derive insights from disparate sources • Able to communicate results with various stakeholders of different levels • Experience consulting with customers and developing requirements for projects • Experience in benchmark and KPI development • Strong communication skills and experience presenting insights • Ability to independently develop strong hypotheses, diagnose and solve problems, and uncover business insights to drive growth • Preferred: experience utilizing statistical methods to perform analysis (R, Python, etc) • Preferred: experience working with an analytics methodology for a SaaS platform.
• 3-5 years of experience as a data analyst or similar role.
Agility is the greatest advantage in the modern marketplace. Enterprises that can’t adapt quickly can’t win. So we’ve made it our mission to help companies act proactively and react rapidly to achieve their business goals. The SocialChorus FirstUp platform is the communications backbone of the enterprise, enabling organizations to reach every employee—from the front line to the C-suite—with targeted information at the right time, in the right place and in the right language. At the same time, it unifies the digital workplace, giving workers personalized access to all the systems, resources and applications they need to do their jobs.
Employees get a simplified workflow that helps them be more productive, while companies get enterprise-wide analytics and valuable intelligence on their workforce. That’s why the world’s largest employers, like Amazon, Ford and ABInBev, choose SocialChorus to move their business forward. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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