Call Center/Customer Service Representative
Habilidades y experiencia requeridas
Nombre(s) de la(s) empresa(s)
Ubicación
Salario
Salario
Por qué existe esta oportunidad
• LSA is currently seeking individuals who are passionate about exceeding customer expectations to support our call center. LSA offers a multi-cultural working experience in a casual and friendly atmosphere. We are committed to employee development and offer room for advancement! LSA's Mission is to have our employees come to work every day with one goal in mind: to help people and companies survive and thrive in a global environment.
Responsabilidades
• Assist clients by gathering accurate information and connecting them with an Interpreter over the phone • Ability to handle high volume calls pleasantly and efficiently • Provide exceptional customer service
Requerimientos adicionales (que no sean habilidades)
• A personal computer with working camera and internet connection (required for remote Covid-19 work) • Ability to deliver a highly satisfying customer experience • Strong computer skills and ability to learn new software • Ability to keep sensitive information confidential • Multi-language capability is not required
Idioma(s) requeridos
Acerca de la organización(es)
• Founded in 1991 by Laura K.T. Schriver, LSA offers a full range of premier language-based services. With over 170 employees and a network of more than 3,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide, in over 220 languages, across virtually every industry segment. LSA is conveniently located in Horsham, minutes from the PA Turnpike, in a business center with ample free parking and beautiful landscaping. LSA offers a competitive benefits package with a generous 401k match for qualifying employees.
Detalles adicionales
• High school diploma or equivalent • Proven success in a previous customer service/call center position • Ability to work remotely in emergency situations • This position is an on-site position, however due to Covid-19 we are working remotely until it is safe to return on-site.
Tipo de acuerdo
Publicado febrero 17, 2021 04:29 AM
Diana Vargas
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