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John Martinez Castro
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Talent seeker operations coordinator 馃殌Location
Bogota D.C., ColombiaCall To Actions
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33 signalers people signaled John19 signalees people signaled by John0 recommendation weight Click for details.225 contacts It's the sum of:- Your imported contacts;
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604 viewsContact John regarding:
Hiring talent|Finding candidatesFinding mentorsNetworkingSkills and interests:
Compiling skills...Languages:
Spanish - Native or fully fluent Understands and communicates fluently, including complex ideas, both written and spoken. Equivalent to B2 level and upwards of the Common European Framework.English - Native or fully fluent Understands and communicates fluently, including complex ideas, both written and spoken. Equivalent to B2 level and upwards of the Common European Framework.French - Reading Understands basic written communication.R茅sum茅
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JobEducationAwardExperiences
Jobs 0% verified
Talent seeker operations coordinatorRemote experienceTorre AIMar 2023 - Current 聽(3 months)- I grow along the head of TSO, the value created and perceived by using us from the talent seeker's side, and I ensure our customer success interactions become one of the best in the world! 馃殌
Share- Dedicated recruiterTorre AIJun 2022 - Mar 2023 聽(10 months)
- Get clients and recruiters to find and hire the talent they need.
- Make sure each candidate that applies to a job opportunity receives an excellent experience.
- Make sure we fulfill customers' talent requirements.
Share - Recruiting advisor freelancerRemote experienceTorre AIMar 2022 - Jun 2022 聽(4 months)
- Process candidates through calls, messaging, tests and follow-ups.
- Help job seekers find their dream job.
- Help talent seekers through the process of selecting candidates.
Share - Quality & Trainer managerTeleperformanceJan 2021 - Jun 2022 聽(1 year 6 months)
- Two year + with customer experience management, analysis, development, and training processes. Mainly, focused on continuous improvement for the company and the area with outstanding results accomplishing the targets.
Share - Quality analystTeleperformanceOct 2019 - Jan 2021 聽(1 year 4 months)
- I was in charge of developing and supporting the planning, design, and execution of different projects based on the goals of the campaign.
- I was the subject Matters Expert of the campaign, and I was in charge of the identification and remediation of defects within the production process.
- Client guidelines fot the weekly calibratios and spot-checks.
Share - Floor support - mentorTeleperformanceDec 2018 - Oct 2019 聽(11 months)
- I lead a team of employees, managing tasks and coming up with solutions, as a team we helped to reduce the workload and keep the KPIs on target.
Share - Customer service representativeTeleperformanceNov 2017 - Dec 2018 聽(1 year 2 months)
- I was a customer agent. I provided special support to tons of customers from a communication company by solving technical issues of their phone or internet data, always giving an outstanding experience.
Share
Education 0% verified- How to Be A Good CoachRemote experienceTeleperformanceJan 2022 - Feb 2022 聽(2 months)
- Good Coach
Share - EnglishVGC International CollegeFeb 2017 - Aug 2017 聽(7 months)Share
- EIELTS B2Examen IELTSSep 2017Share
- FrenchAlianza Colombo-FrancesaJan 2019 - May 2019 聽(5 months)Share
- Business AdministrationFundaci贸n Universitaria Del 脕rea Andina.Jan 2021 - Current 聽(2 years 5 months)Share
Awards 0% verified- Good Coach CertificateTeleperformanceFeb 2022Share
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