Normal distribution for customer-oriented
When 0 = never and 4 = always
Global median = 3.41
Standard deviation = 0.73
Carlos’s score based on self-perspective = 0
Carlos’s divergence from global median based on self-perspective = -3.41
Normal distribution for listener
When 0 = never and 4 = always
Global median = 3.68
Standard deviation = 0.55
Carlos’s score based on self-perspective = 1
Carlos’s divergence from global median based on self-perspective = -2.68
Normal distribution for detail-oriented
When 0 = never and 4 = always
Global median = 3.45
Standard deviation = 0.67
Carlos’s score based on self-perspective = 1
Carlos’s divergence from global median based on self-perspective = -2.45
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