Mario Ramírez K.
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Mario Ramírez K.

Mario Ramírez K.  Verified by 4 people. Click for details.

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Information technology management
Departamento de Francisco Morazan, Honduras

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Résumé

Jobs 50% verified
  • Critical Mass
    Boombit
    Senior project manager
    Remote experience
    Critical Mass, Boombit
    Mar 2022 - Oct 2022 (8 months)
    - Deployment and maintenance of the QUVIVIQ sites (2). - Deployment and maintenance of the marketing campaign sites for the QUVIVIQ brand (3). - Deployment of one (1) PowerApps workflow - Deployment of one (1) SharePoint site
  • Torre
    Platform operations coordinator
    Verified experience
    Remote experience
    Torre
    Dec 2020 - Feb 2022 (1 year 3 months)
    - Reached a 90% CSAT score with the user base, based on chat and email support. - Manage a completely remote team, among different time zones to perform all operational ongoing and new tasks within the established SLAs. - Attend all users' requests under the expected SLA (24 hrs). - Manage and develop metrics to track and review trends on all ongoing efforts to deliver a great platform experience. - Performed editorial reviews to both the results provided by the algorithms in place and of the content created by the users of the platform.
  • Survey.com
    Client operations specialist
    Remote experience
    Survey.com
    Jul 2020 - Dec 2020 (6 months)
    - Managed the clients' expectations and deliverables, by establishing metrics and ETAs for each retail project. - Coordinated the internal teams' (account managers, engineering, project management) planning for each project. - Built databases (when required) of the products to work with for each project. - Prepared historic project reports, which aided with sales forecasts, based on the periodicity aligned with each client.
  • Supermercados La Colonia
    IT project manager
    Verified experience
    Supermercados La Colonia
    Feb 2019 - Apr 2020 (1 year 3 months)
    - Management for the implementation of the E-Commerce project - Management for the implementation of SAP: Success Factors - Management for the implementation of Microsoft AX for retail - Management for the implementation of MDG for retail
  • Tecnasa
    IT project manager
    Verified experience
    Tecnasa
    Sep 2017 - Feb 2019 (1 year 6 months)
  • Cable & Wireless
    SOC supervisor
    Cable & Wireless
    Dec 2010 - Jul 2015 (4 years 8 months)
Education 0% verified
  • P
    Advanced open water diver
    PADI
    Apr 2023 - Current (1 year 1 month)
  • P
    Open water diver
    PADI
    Feb 2022 - Current (2 years 3 months)
  • Banco interamericano de desarrollo BID
    BID - EDX
    Fundamentos en gestión de proyectos de desarrollo
    Remote experience
    Banco interamericano de desarrollo BID, BID - EDX
    Jun 2020 - Current (3 years 11 months)
  • National Tsing Hua University
    IMBA in Technology Management
    National Tsing Hua University
    Aug 2015 - Jun 2017 (1 year 11 months)
  • Universidad Tecnológica Centroamericana
    Telecommunications engineering
    Universidad Tecnológica Centroamericana
    Jul 2006 - Mar 2011 (4 years 9 months)
Projects 0% verified
  • Hangar
    Boombit
    M
    QUVIVIQ sites deployment
    Remote experience
    Hangar, Boombit, Merkley + Partners
    Mar 2022 - Current (2 years 2 months)
  • Supermercados La Colonia
    Chatbot Implementation
    Supermercados La Colonia
    Mar 2020 - Apr 2020 (2 months)
    - Project manager
  • Supermercados La Colonia
    SAP Success Factors implementation
    Supermercados La Colonia
    Jun 2019 - Oct 2019 (5 months)
    - Project Manager
  • Supermercados La Colonia
    E-Commerce page for La Colonia
    Supermercados La Colonia
    Mar 2019 - Sep 2019 (7 months)
    - Project manager
  • Banco Centroamericano de Integración Económica
    Tecnasa
    ATD Security Implementation
    Banco Centroamericano de Integración Económica, Tecnasa
    Sep 2018 - Dec 2018 (4 months)
    - Project manager
  • Tecnasa
    Banrural, S.A.
    Banrural data center migration
    Tecnasa, Banrural, S.A.
    Jun 2018 - Jul 2018 (2 months)
    - Project manager
  • Tecnasa
    Tigo Honduras
    Microsoft SCCM update project
    Tecnasa, Tigo Honduras
    May 2018 - Aug 2018 (4 months)
    - Project manager
  • Banco Centroamericano de Integración Económica
    Tecnasa
    IT vulnerability solution project
    Banco Centroamericano de Integración Económica, Tecnasa
    Feb 2018 - Apr 2018 (3 months)
    - Project manager
  • Tecnasa
    Farinter
    Farinter data center
    Tecnasa, Farinter
    Sep 2017 - Dec 2017 (4 months)
    - Project manager
  • Banco Centroamericano de Integración Económica
    Tecnasa
    Information governance implementation project
    Banco Centroamericano de Integración Económica, Tecnasa
    Sep 2017 - Feb 2018 (6 months)
    - Project manager
Awards 0% verified
  • ICDF
    ICDF scholarship
    ICDF
    Mar 2015 - Jun 2017 (2 years 4 months)